About site

This page was developed by the Grimwade Centre for Cultural Materials Conservation.
The problems-solutions featured is aimed at individuals, families, and communities caring for a range of works.
Our goal is to capture and resolve some of the basic conservation issues that impact heritage collections by finding and sharing solutions with custodians around the world.

About joining site

Register as a specialist, volunteer, student or collector to become a community member and help build a conservation knowledge base.
As a member you can use the site to browse existing answers, ask a specific question, and share your knowledge to develop a conservation community resource.

About using site

To ask a question:

1. Type into the search bar to find existing answers. Try to limit the question to a short sentence.

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2. Review the list of similar questions to see if any of them sound like yours. You might be able to find an answer without posting a new question and waiting for other members to respond.

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3. If you don’t find a similar question, click ‘Ask question’ button. If you’re not already logged in, sign in or register.

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4. On the next page, type your full question into the large text field. It’s helpful to include details such as actions that caused the issue, the materials effected, and any troubleshooting you’ve already done. You also “add media” and upload images to better communicate what is happening. To draw out the best volunteers on this site – experienced users who can help solve your problem competently and quickly –

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5. Next, choose the category you want to post your question in by selecting from drop down list. The category is intended to match the question to the cause of the problem you need help with.

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6. Click “Add Question” button. Your question will be posted to the community, where other members can view and answer it.

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Tips

To help you track responses, you can check “Notify me of follow” to receive email notifications for any question you ask or respond to.

Encourage helpful community members by marking answers that help solve your question with a thumbs up using the arrow button. This creates a voting structure in the community, making it easier for others to find good answers.

Compose your question as coherently as you can. If English isn’t your preferred language, that’s OK. This is a worldwide site, and writing a well-composed question in a language that fewer people may understand is infinitely better than writing an incoherent one that no one understands.

When in doubt, it’s best to describe the observed symptoms of a problem than to prematurely assume the underlying cause. Experienced users will consider the symptoms in light of the events that took place. If you did something on the spur of the moment, that’s OK. Describe what you did and we’ll try and help you minimise the damage. Your thorough description of the problem will elicit appropriate follow-up questions that are intended to result in the answers you seek.

All posts answered by ‘Conservation Answers’ are verified.

Community participation

Conservation Answers exists to enable community members to help each other solve conservation problems. To keep this community useful to everyone, follow these guidelines.

– Post only technical support questions and answers, unless otherwise noted.
– Be polite, constructive and stay on topic.
– Search for questions similar to your own before submitting a new question to the community.
– Reward helpful community members by awarding good answers with votes.
– We want to build a knowledge base for basic conservation, so avoid issues that require a trained specialist, otherwise we risk doing more damage than good.

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